Return Policy

At GODHUB, we want our customers to be satisfied with every purchase. If you are not fully happy with your items, please review our return policy below:

Return Eligibility:

  1. Time Frame:
    • Returns are accepted within 7 days from the date of delivery.
  2. Condition of Items:
    • To be eligible for a return, the item(s) must be unused, unwashed, and in the original condition (with all tags and packaging intact).
    • Items that have been worn, washed, or altered will not be accepted for return.
  3. Non-Returnable Items:
    • Customized or personalized items cannot be returned unless there is a manufacturing defect or error.

Return Process:

  1. Initiating a Return:
    • To initiate a return, please contact us within 7 days of receiving your order.
    • Email us at godhubdomestic@gmail.com or call us at +8777640043 with your order number and reason for return.
  2. Return Authorization:
    • Once your return request is approved, you will receive detailed instructions on how to return the item.
    • Please ensure that the item(s) are securely packed to prevent damage during return shipping.
  3. Shipping Costs:
    • Customers are responsible for return shipping costs, unless the item received was damaged or defective.
    • We recommend using a trackable shipping service for returns to ensure that your return is received.

Refunds:

  1. Refund Processing:
    • Once we receive the returned item(s) and verify their condition, we will process your refund.
    • Refunds will be issued to your original payment method.
    • Please note that it may take 7-10 business days for the refund to reflect in your account, depending on your payment provider.
  2. Damaged or Defective Items:
    • If the item you received is defective or damaged, please contact us immediately upon receiving the item. We will provide you with a full refund or replacement at no additional cost.

Exchanges:

  • We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item and place a new order for the replacement.

Contact Us:

For any return or exchange inquiries, feel free to contact us at:

We are committed to providing excellent customer service and will work to resolve any issues quickly and fairly.

Thank you for shopping with GODHUB!