Shipping Policy
At Godhub, we aim to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy below for information on shipping times, charges, and other details.
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- Customized orders may require additional processing time, which will be communicated at the time of purchase.
2. Shipping Times
- Local Deliveries (Within West Bengal): 3-5 business days
- National Deliveries (India): 5-7 business days
- Please note that shipping times are estimates and may vary due to factors beyond our control, such as courier delays or weather conditions.
3. Shipping Charges
- Shipping charges are calculated based on the delivery location and the size of your order. The exact shipping fee will be displayed during checkout.
- Free shipping may be offered on certain orders or during promotional periods, as specified on our website.
4. Delivery Partners We work with trusted courier partners to ensure your orders are delivered safely and on time. A tracking ID will be provided once your order is shipped.
5. Tracking Your Order After your order is dispatched, you will receive a tracking ID via email or SMS. You can use this ID to track your shipment on our website or the courier partner’s portal.
6. Failed Deliveries If delivery attempts fail due to incorrect address details or unavailability of the recipient, the package may be returned to us. In such cases:
- Customers may need to pay additional charges for re-shipping.
- Please ensure accurate address details are provided during checkout to avoid delays.
7. International Shipping Currently, we only ship within India. Stay tuned for updates as we expand our shipping network.
8. Damaged or Missing Items If your package arrives damaged or with missing items, please contact us within 48 hours of delivery at [email protected] or +918777640043. Provide your order details and any relevant photos to assist with the resolution.
9. Delays and Exceptions While we strive to meet delivery timelines, unforeseen circumstances such as natural disasters, strikes, or transportation issues may cause delays. We will keep you informed in such situations.
10. Contact Information For any questions or concerns regarding shipping, please reach out to us:
Maya Style (Godhub)
Canning Railway Market
Canning Town, South 24 Parganas, W.B.
Pin – 743329
Email: [email protected]
Phone: +918777640043
